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DOM Solutions in AUSTIN Review

DOM Solutions is highly praised for its professionalism, efficiency, and high-quality work in various renovation and restoration projects. The company has garnered numerous positive reviews highlighting its dedication to customer satisfaction and exceptional service.

One customer shared their satisfaction with a full remodeling job completed by DOM Solutions. After a disappointing start with another contractor, the customer found reassurance in Dafnee and her team's professionalism and dedication. Dafnee's design expertise was particularly appreciated, guiding the customer through material selection and offering valuable input on every aspect of the project. The customer highly recommended DOM Solutions for anyone considering a remodel.
Another review praised DOM Solutions for successfully completing two projects—a comprehensive remodel and addition, and a bathroom remodel. The exceptional response and quality of work from DOM Solutions led the customer to engage them for a second project. The professionalism of the team, particularly John, was outstanding, and any minor issues were promptly addressed. The customer expressed gratitude for everything John did and looked forward to working with the company again.
A customer highlighted the precision and care with which DOM Solutions handled the demolition of their old kitchen, ensuring no damage to surrounding areas. The customer had previously had a bad experience with another contractor and was pleased with the good experience provided by DOM Solutions.
Michelle from DOM Solutions was commended for her professionalism and thoroughness in cleaning a bathroom after a plumbing overflow. The customer appreciated the timely and careful service.
Multiple reviews mentioned the exceptional service provided by Dafnee and the team for water damage cleaning and bathroom renovations. The customers were impressed with the helpfulness, attention to detail, and commitment to ensuring customer satisfaction.
A review highlighted the quick response and efficient service provided by DOM Solutions for a basement gutting project. The team arrived promptly and completed the job in a day, exceeding the customer's expectations.
Another customer praised DOM Solutions for their professionalism and expertise in a labor-intensive project. The team exhibited excellent communication, attention to detail, and a strong work ethic throughout the process.
A customer shared their positive experience with DOM Solutions in addressing a water leak issue on the second floor of their house. The team responded quickly, arriving within four hours with the necessary equipment, and efficiently stopped the leaking, saving the home from further damage.
DOM Solutions was also commended for their prompt and effective service in addressing a water issue during the weekend. The customer was concerned about potential floor damage but was pleased with the quick and high-quality job done by the team.
Many customers highlighted the fair pricing, responsiveness, punctuality, quality, and professionalism of DOM Solutions, making them a go-to company for various repair and renovation needs.

Summary:

Overall Rating: 4. 9

Key Strengths: Professionalism, high-quality work, exceptional customer service, quick response time, fair pricing

Key Weaknesses: No significant weaknesses mentioned in the comments

Service Speed: Very fast and efficient, often arriving within hours

Customer Service: Outstanding, with clear communication and courteous interactions

Quality of Work: High, with consistent positive feedback on thorough and effective restoration and renovation

Responsiveness: Excellent, with prompt responses to emergencies and regular updates

Notable Technicians: Dafnee, John, Michelle

Additional Comments: Customers highly recommend DOM Solutions for their reliable, professional, and effective service. The team's expertise, responsiveness, and commitment to customer satisfaction are particularly valued.