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AUSTIN >
Precision Mold Removal And Water Damage Restoration Austin has received mixed reviews, with some customers praising their professionalism and effectiveness, while others expressed concerns about the company's legitimacy and communication issues.
One customer had a positive experience, praising the company for their excellent job in helping a photo studio during a remodel when mold was discovered. The team was accommodating with the schedule and responsive, earning the customer's gratitude.
Another satisfied customer appreciated Precision's work, highlighting that the company had someone specifically handling insurance claims. This service relieved the customer of additional stress during a challenging time. The customer described the overall experience as smooth and efficient.
However, there were several negative reviews questioning the company's legitimacy. One customer mentioned being transferred to someone else's cell phone who didn't know about Precision Mold Removal, raising concerns about the company's authenticity.
Another review confirmed that the company's number redirected to a different business unaware of Precision Mold Removal of Austin, leading the customer to conclude that it was not a real company.
A review mentioned that the team arrived a couple of hours after setting the appointment, but did not provide further details about the service quality.
Overall Rating: 3. 5
Key Strengths: Professional and effective service (based on positive reviews), helpful with insurance claims, accommodating and responsive
Key Weaknesses: Concerns about the company's legitimacy, communication issues, mixed customer experiences
Service Speed: Generally responsive, with some customers mentioning quick arrival times
Customer Service: Mixed, with some customers praising the support and others expressing concerns about communication
Quality of Work: High for those who had positive experiences, but overall inconsistent feedback
Responsiveness: Generally good, but with noted issues in some instances
Notable Technicians: Not specified
Additional Comments: Customers recommend being cautious and verifying the company's legitimacy before engaging their services. While some customers had positive experiences, others reported issues with communication and questioned the company's authenticity
Our certified experts are ready to assist you 24/7. Call us now to prevent further damage and restore your property with the utmost professionalism.
Our certified experts are ready to assist you 24/7. Call us now to prevent further damage and restore your property with the utmost professionalism.