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Able Water Damage Restoration in LAS VEGAS Review

Able Water Damage Restoration has established itself as a reliable and professional service provider, particularly in handling urgent and extensive water damage issues. Customers consistently highlight the prompt response, thorough work, and excellent customer service provided by Michael and his team.

One customer recounted their experience with a burst pipe that flooded a portion of their home. Michael and his team responded quickly, immediately starting the process of moisture removal from under the hardwood floors. The customer appreciated the team's dedication, noting that they checked the progress almost daily and adjusted the equipment as needed. This level of commitment and regular monitoring helped save the floors and left the customer highly satisfied with the service.

Another review praised Able Water Damage Restoration for their honest and professional approach to a mold issue. The customer explained that what initially seemed like a potentially severe problem turned out to be a simple job. The team diagnosed the issue correctly and provided a quick and straightforward solution. This honesty and professionalism have earned the customer's trust, making them a go-to service for future needs.

A particularly noteworthy review described how Able Water Damage Restoration saved a home from extensive water damage caused by a washer malfunction. The team arrived within 40 minutes, even though it was a weekend, and immediately began the restoration process. The customer appreciated the clear communication throughout the process and the efficiency with which the team completed the job. The tight time frame was met successfully, and the house looked great afterward. This experience left the customer extremely happy with the results, underscoring the team's ability to handle emergencies effectively.

Michael is frequently mentioned by name in reviews, highlighting his role in ensuring high-quality service. Customers describe him as meticulous, efficient, and very communicative. One customer noted that Michael explained every part of the process, ensuring they understood what was happening at each step. His willingness to go above and beyond, fixing additional problems that weren't part of the job, left a strong positive impression.

During the winter storm, Michael's team handled extensive water damage, which included water removal, cleanup, insulating pipes, replacing carpets and floors, and painting walls. The comprehensive approach and high-quality work were greatly appreciated, as mentioned by a customer who highlighted the excellent job done in restoring their home.

Several reviews also emphasize the additional services provided by Able Water Damage Restoration, such as installing new wood floors and backsplashes. The quality of these services is consistently praised, with customers expressing satisfaction with the final results.

Overall, Able Water Damage Restoration is highly regarded for its quick response times, thorough and professional work, and exceptional customer service. Michael and his team are commended for their dedication, honesty, and ability to handle a wide range of restoration tasks efficiently.

Summary:

Overall Rating: 4. 8

Key Strengths: Quick response time, professional and thorough service, high-quality restoration work, exceptional customer service

Key Weaknesses: No significant weaknesses mentioned in the comments

Service Speed: Very fast and efficient, often arriving shortly after the initial call

Customer Service: Outstanding, with clear communication and courteous interactions

Quality of Work: High, with consistent positive feedback on thorough and effective restoration

Responsiveness: Excellent, with prompt responses to emergencies and regular updates

Notable Technicians: Michael

Additional Comments: Customers highly recommend Able Water Damage Restoration for their reliable, professional, and effective service. Their ability to handle emergencies with expertise and provide clear, honest communication is particularly valued.